Session 2 will take place at the Hilton Garden Inn Las Colinas, Irving.
8:00 – 8:30 a.m.
8:30 – 10:00 a.m.
Economic Development and Growth Issues
Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), and 5 (Quality Assurance)
This session covers the basic principles of service delivery in community and economic development while also determining citizen needs and providing responsive, equitable services throughout the city.
Matt Mueller, Town Manager, Town of Little Elm
10:00 – 10:15 a.m.
10:15 – 11:45 a.m.
Technology and Transparency
Addresses ICMA Practices Groups 7 (Technological Literacy), 8 (Democratic Advocacy and Citizen Participation), 16 (Media Relations)
This session explores how technology is reshaping the way government agencies operate, changes in service delivery, information sharing, and the way citizens interact with their government.
Tom Hart, City Manager; and Amy Sprinkles, Communications and Libraries Director, City of Grand Prairie
11:45 a.m. – Noon
Tying it All Together
Kelly Kuenstler, City Manager, City of Leon Valley