Thursday, March 29

Session 2 will take place at the Menger Hotel 204 Alamo Plaza, San Antonio.

7:30 – 8:00 a.m.    
Registration and Continental Breakfast

8:00 – 8:15 a.m.  
David Harris, City Administrator, City of Balcones Heights

8:15 – 8:45 a.m. 
Making the Connection
This session will discuss collaboration and networking opportunities that are key elements to the city management profession.
Moderator: Kelly Kuenstler, City Manager, City of Leon Valley

8:45 – 10:00 a.m. 
What skills are necessary for you to be an effective and respected leader of your staff, advisor to your city council, and servant to your citizens? How can you inspire and motivate those you lead and serve?
Addresses ICMA Practice Groups 1, 2, 5, 6, 8, 14, and 17
Jesus Garza, City Manager, City of Kingsville; and Kelly Kuenstler, City Manager, City of Leon Valley

10:00 – 10:15 a.m.   

10:15 – 11:45 a.m.    
Communicating Effectively Both Internally and Externally
Everyone agrees that it is essential for city officials to develop good communication skills to deliver the city’s message. But what specifically are those skills, and how do you go about developing them?
Addresses ICMA Practice Groups 8, 14, and 16
Mark Browne, City Manager and Marian Vargas Mendoza, Assistant to the City Manager and Information Services Manager, City of Alamo Heights

11:45 a.m. – 1:00 p.m.  

1:00 – 2:15 p.m. 
Balanced Lifestyles: Managing Expectations
In a profession where there is no such thing as a nine-to-five, Monday-through-Friday schedule, how do you balance all the aspects of your life that need attention— professional, family, social, and personal?
Addresses ICMA Practice Groups 1, 17, and 18
Paulette Hartman, Assistant City Manager, North Richland Hills; and Jason Reynolds, City Manager, City of Nassau Bay

2:15 – 2:30 p.m.    

2:30 – 4:00 p.m. 
Economic Development and Growth Issues
Understanding the basic principles of service delivery in functional areas such as public safety, community and economic development, human and social services, administrative services, and public works. Determining citizen needs and providing responsive, equitable services to the community and economic development while determining citizen needs and providing responsive, equitable services to the community.
Addresses ICMA Practice Groups 3 and 4
Robert Camareno, City Manager, City of New Braunfels

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